Get in Touch With Us
Got a question about something you read on naacp-losangeles.org, spotted an error, or want to suggest a topic for us to cover? This page explains how to reach our team and what you can expect once you do.
How to Reach Our Team
Email is the best way to get in touch. We read every message that arrives and aim to reply within two working days. Send your note to [email protected] and let us know briefly what it's about — a bonus term you'd like clarified, an operator you think we've missed, or a correction to something we've published. A quick summary up front helps us route your message to the right person and get back to you faster.
We don't offer live chat or phone support on this site — those channels belong to the individual casino sites themselves, not to us. If you need help with a deposit, withdrawal or account issue at a specific operator, that operator's own support team is who to contact.
What We Can and Can't Help With
We're a review and comparison site, not an operator, a payment processor or a regulator. That shapes what we can realistically do when you write in:
- Questions about our reviews — Ask us why an operator is ranked where it is, or what a term like wagering requirement or RTP actually means in practice. We're happy to explain our reasoning.
- Corrections and updates — Bonus terms, game libraries and payout speeds change. If you notice something on the site that looks out of date, tell us and we'll look into it.
- Content suggestions — If there's a California-specific gambling topic, banking method or casino you'd like us to look at, let us know.
- Partnership or editorial enquiries — If you represent a casino brand or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
- Account, deposit or withdrawal problems — These need to go to the casino site directly, since we don't hold player funds or process transactions. We can point you toward the relevant operator's support channel if you're unsure where to start.
- Requests for gambling advice or support — If you or someone you know is struggling with gambling, please say so in your message. We take this seriously and will point you toward help rather than treat it as a routine enquiry.
A Note on Responsible Gambling
Nothing on this site is intended to encourage anyone to gamble beyond what they can comfortably afford to lose, and none of the operators we cover should be treated as a way to make money or solve financial pressure. Real-money online gambling carries genuine risk of loss, and our comparisons — including the sites listed above such as Raging Bull, Uptown Aces, Slots of Vegas and others — are meant to help adults compare options responsibly, not to push sign-ups.
If you or someone you know needs support, free and confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER, or through California's own problem gambling resources via CalGETS. You're also welcome to mention this in an email to us and we will point you toward further resources rather than ignore it.
Everything covered on this site is intended for adults aged 21 and over, in line with California's legal gambling age. If you are under 21, this site and the products it reviews are not intended for you.
What Happens After You Write to Us
Your message is read by a person on our small editorial team, not answered by an automated system. We aim to respond within two working days, though this can occasionally take longer if we're verifying a fact or checking an operator's current terms before replying. If your question relates to licensing, eligibility or another topic we cover in more depth elsewhere on the site — including our page on trusted non-GamStop casinos in the UK for readers researching options outside California — we'll point you there where it's relevant.
Before You Write In
A few things that help us help you faster:
- Tell us which page or operator your message concerns, if applicable.
- Keep account-specific issues (deposits, withdrawals, verification) for the casino's own support team.
- If you're flagging an error, a link or screenshot of what you saw is useful, though not required.
We appreciate everyone who takes the time to get in touch, whether it's a correction, a question, or just feedback on how we can make this site more useful for California players comparing their options.